CRM · AI Bots · WhatsApp · Telephony · Invoicing · Field Tracking · everything in one place. 20,000+ businesses already trust Kit19 to grow faster.
Trusted by India's Leading Brands
5 specialised AI bots · trained on your company knowledge base · handle chats, calls, emails, follow-ups & WhatsApp automatically, 24/7.
Upload FAQs, product docs, policies & SOPs, or sync real-time via Webhooks. Every bot learns from your business data and responds with precision.
Beyond answering questions · bots take real business actions inside Kit19
Auto-capture every conversation
Start drip campaigns on intent
Schedule demos in the chat
Update targets automatically
Fire personalised messages
Auto-create & assign tickets
Adjust scores from AI analysis
Set reminders at the right time
Generate & share quotes live
Draft & send context emails
Click your industry to see exactly how Kit19 works for you
Kit19 captures every lead · from leading property portals, Facebook or your site · auto-assigns to agents, and fires WhatsApp follow-ups so no prospect ever goes cold.
Leading property portals & Facebook Ads auto-flow into CRM instantly
Greets prospect, asks budget & location, qualifies automatically
Books agent calendar slot, sends reminder the day before
Pipeline moves Enquiry to Booking with live revenue forecast
More Site Visits
Higher Conversion
Leads Missed
Kit19 automates patient communication, manages appointments and sends care reminders from the first enquiry to post-treatment follow-up, all via WhatsApp.
AI bot collects symptoms, preferred doctor & time slot
Google Calendar sync + WhatsApp confirmation + 1hr reminder
Medicine reminders, next appointment & review request
Google review link sent 24 hours post visit
Less No-Shows
Avg. Rating
OPD Capacity
Automate site survey scheduling, calculate ROI estimates instantly via AI, and manage your dealer network on a single connected platform.
Captured instantly with electricity bill details & location
Asks bill amount, roof size & suggests system capacity via WhatsApp
Assigns technician based on pincode & logs visit on mobile app
Auto-reminders for document collection and loan processing
Avg. Payback
Lead Quality Boost
Field Visibility
Kit19 manages the full student lifecycle enquiry to admission fee with automated follow-ups, counsellor assignments and parent WhatsApp updates.
Counsellor auto-assigned by course interest instantly
Personalised emails, SMS & WhatsApp with brochure and tour invite
Seat fill rate, course-wise conversions & revenue dashboard
Secure payment link with auto-receipt & congratulation message
More Admissions
Less Counsellor Work
Enquiries Lost
Kit19 manages distributor pipelines, tracks field sales teams in real time, runs broadcast campaigns to retailers and measures order-to-delivery performance.
Retailers reorder stock by chatting with AI bot no app needed
Live location, visit log & daily sales summary from mobile app
One-click WhatsApp to 10,000 retailers with personalised offers
Area-wise, SKU-wise & rep-wise reports every Monday morning
Faster Orders
Collection Rate
Visits Tracked
Kit19 automates lead qualification for loans, insurance and investments capturing leads from portals, running KYC sequences and assigning to the right RM automatically.
Auto-imported with source tagging and credit score segment
Asks income, employment type & loan amount via WhatsApp
AI bot requests Aadhaar, PAN, salary slip via secure WhatsApp link
Monthly target vs achieved on live leaderboard
Faster Pre-Qual
More Closures
Docs Missed
End-to-end lead lifecycle management, pipeline visibility & revenue tracking
By automating lead capture from multiple sources and enforcing instant agent follow-ups, this leading developer eliminated lead leakage and boosted monthly closures significantly.
Closure Increase
Missed Leads
A highly secure, centralized database for your entire sales organization.
Leads scattered across Excel, notebooks, and WhatsApp.
Auto-capture from 15+ sources and maintain a complete history.
CRM Fields
Predictive scoring models to instantly rank leads by buying intent.
Sales reps waste 60% of their day calling cold leads.
Focus only on the top 20% of prospects who are ready to buy.
Drag-and-drop Kanban boards with automated stage triggers and revenue tracking.
Zero visibility into stuck deals and revenue forecasting.
Track every deal stage and generate real-time forecasts.
Ensure accountability with auto-assigned tasks, priority flags, and manager oversight.
Dropped balls, missed follow-ups, and lack of accountability.
Auto-create tasks for reps and track completion natively.
Schedule demos, field visits & meetings. Sync with Google Calendar and trigger auto-reminders via SMS/WhatsApp.
Double bookings and no-shows due to manual scheduling.
Self-scheduling with calendar sync and auto-reminders.
Never miss a follow-up again. Define rules to auto-call, SMS or WhatsApp leads exactly when their follow-up is due.
Reps stop following up after 2 tries, losing 80% of sales.
Automate follow-ups across WhatsApp until they respond.
Create GST-compliant quotes & invoices in seconds, share via WhatsApp/mail and accept online payments instantly.
Manual billing delay leads to losing deals to competitors.
Share professional GST quotes on WhatsApp in 30 seconds.
Set monthly/quarterly revenue & conversion goals per rep or team. Live leaderboards keep everyone motivated.
Lack of clear goals leads to missed revenue targets.
Live leaderboards and targets to drive team performance.
Add unlimited custom fields dropdowns, text, date, lookup and tailor your CRM data model to your exact process.
Generic fields don't capture your unique industry data.
Add unlimited custom fields to mirror your unique workflow.
Track exactly where every lead originates website, referral, social, campaign and measure which sources convert best.
You don't know which channel is driving your sales.
Auto-track and attribute every lead to its original source.
Route incoming leads to the right rep based on geography, product, source or round-robin zero manual effort.
Manual assignment is slow and results in lead delay.
Zero-effort distribution based on performance.
Slice your contact database by behaviour, stage, tag or custom criteria for targeted outreach that actually converts.
Sending the same blast to everyone leads to zero engagement.
Precision-target your audience based on behavior.
Multi-channel campaigns, lead capture & automated drip sequences
A regional solar energy provider automated their site survey follow-ups and ROI education, ensuring every technical inquiry turned into a site visit without manual calling.
ROI Boost
Auto-Qualified
Drip email, SMS & WhatsApp campaigns on autopilot. Define sequences triggered by lead behaviour or time delays.
Send one message across SMS, Email, WhatsApp & Voice simultaneously. Personalise at scale with merge fields.
Embed drag-and-drop forms on any website. Auto-create leads in CRM, trigger campaigns & track every submission.
Smart forms with conditional logic fields show or hide based on user input. Perfect for complex qualification flows.
Automatically dial leads from a campaign list, play a pre-recorded message or connect to a live agent on key press.
Visual drag-and-drop automation builder. Trigger 100+ CRM events, add conditions & chain unlimited actions.
WhatsApp · ClickToCall · RCS Messaging · SMS · Telephony · Unified
Unify WhatsApp, RCS, SMS, and Telephony into a single conversational timeline. Boost response speeds by 500% and never miss a lead again.
Response Speed
Logs Tracked
Official WhatsApp Business API multi-agent inbox, bulk messaging, chatbot, commerce catalogue & automation rules.
One-click dialling directly from any lead or contact page. No manual dialling just faster, logged conversations.
Rich Communication Services branded sender IDs, carousels, action buttons & read receipts for next-gen SMS marketing.
Personalised, scheduled or event-triggered SMS with DLT compliance, Unicode support & real-time delivery tracking.
Cloud IVR, virtual call centre, call recording & real-time analytics all calls auto-linked to lead records in CRM.
Next-gen AI bots, agentic workflows and voice intelligence built right into your CRM
By training their AI bots on company documentation, this global firm now resolves 8,000+ monthly queries instantly without any human intervention.
Auto-Resolved
Active Support
GPT-powered chatbot that handles FAQs, qualifies leads, creates follow-ups & updates CRM 24/7 without a human.
Autonomous AI agents that plan, decide & execute multi-step tasks research a lead, draft an email, book a meeting.
Conversational voice IVR powered by AI understands natural speech, qualifies callers & routes them intelligently.
Generate email copy, SMS templates, WhatsApp messages & legal documents using AI in seconds, not days.
Onboarding, access control, field force tracking & employee performance monitoring
A leading medical chain achieved 100% geo-verified attendance and reduced manual reporting time by 12 hours weekly using Kit19's Field Force Management.
Efficiency Gain
Geo-Accuracy
Add team members, assign roles & modules in minutes. Guided onboarding checklists get new users productive fast.
Score each team member on calls made, tasks closed, conversions achieved & more. Gamify performance with leaderboards.
Granular module-level permissions allow or restrict any action for any role. Keep sensitive data exactly where it belongs.
Visual org chart with drag-and-drop hierarchy builder. Control data visibility based on reporting structure.
SSO, 2FA & verified digital identity for every user. Protect your business data with enterprise-grade access security.
Full-featured iOS & Android app manage leads, call, chat, track location & view reports from anywhere in the world.
Configure push, SMS, WhatsApp & email alerts for every CRM event - new lead, due task, missed call and more.
Real-time GPS tracking, geo-verified check-ins, shift management & expense claims for your entire field team.
Live Tracking
Auto-screenshot, app & URL tracking for remote teams. Attendance, shift scheduling & productivity reports in one place.
Accuracy
Secure internal messaging with voice/video calls, group channels, broadcast announcements & file sharing.
Orders, inventory, payments, B2B integrations & business intelligence reports
A national retail brand automated their entire order-to-cash cycle, managing 1,200+ SKUs with real-time inventory syncing and automated GST billing.
Faster Billing
Stock Accuracy
Track orders end-to-end from placement to delivery. Manual order punching, status updates & customer notifications.
Auto-generate branded, GST-compliant invoices on order completion. Schedule recurring invoices for subscription clients.
Real-time stock tracking, low-stock alerts, multi-warehouse support & product catalogue management built into CRM.
Accept online payments via leading gateways. Generate payment links, track status & update customer ledger auto.
Build custom dashboards with charts, funnels & tables. Schedule report emails to stakeholders every morning.
Connect Kit19 to leading B2B marketplaces and portals. Leads flow in automatically, zero copy-paste.
Ticket management, SLAs, dispatch rules & custom support portals
By implementing SLA-based routing and AI-first support, this logistics firm achieved 92% SLA compliance and slashed resolution times by 70%.
SLA Compliance
Avg. Response
Define support agent hierarchies L1, L2, Team Lead, Manager with specific permissions for each tier.
Control which agents can view, edit, escalate or close tickets. Keep sensitive customer data fully protected.
Auto-assign tickets to the right agent by category, priority, channel or customer segment no manual routing needed.
Define first-response & resolution SLAs by ticket type. Get escalation alerts when an SLA is about to breach.
A lead captured on WhatsApp triggers a workflow, assigns to a rep, creates a task, sends an SMS all automatically. That's the power of one connected platform.
Centralizes Data · Enriches Profile · Evaluates Rules
See how Kit19 compares to patching together multiple point solutions
See what our customers say about Kit19
"Have been using Kit19 for over a year - never received a single complaint from our users. The WhatsApp integration alone has transformed how we communicate with patients. Highly recommended."
"We've been using Kit19 SMS and WhatsApp services for more than 7 years. The service and support is excellent and the team is very professional and responsive every single time."
"We recently used Kit19's digital marketing tools and are thoroughly impressed. The user-friendly interface and outstanding customer support by Vaishali greatly enhanced our experience."
"Managing solar site surveys was a nightmare before we automated the process. Now, our AI bot qualifies every roof size and bill amount on WhatsApp before my team even picks up the phone. A complete game changer for Solar installers."
"I am absolutely thrilled to share my experience! The customer service representatives were incredibly friendly, attentive, and knowledgeable. A heartfelt thank you to the entire Kit19 team!"
"Very user friendly and great customer service! The mobile app keeps our field team connected and the CRM pipeline view is exactly what we needed for our dealership operations."
Join 20,000+ businesses already growing faster with Kit19. No long-term contracts. Cancel anytime.
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See how our 43+ modules and AI bots can transform your business productivity. Schedule a free walk-through with our specialists.
Our team will contact you within 24 hours to schedule your personalized demo.